APPROVED
UAB „ŽIŪRA“ Director
Irena Laurinavičienė

UAB ŽIŪRA
INTERNAL PROCEDURES

I. GENERAL PROVISIONS
1. The internal rules of procedure of UAB „Žiūra“ (hereinafter referred to as the Clinic) (hereinafter referred to as the Rules) regulate the internal procedure of the Clinic, the procedure for providing services, the rights and obligations of the Clinic employees and the Clinic patients.
2. In its activities, the Clinic is guided by the Establishment Regulations, the valid laws of the Republic of Lithuania, resolutions of the Government of the Republic of Lithuania, orders of the Minister of Health, medical and hygiene standards, national, European and international medical standards and these Rules.
3. In addition to these Rules, the work functions, rights and obligations of employees are established by the employment contracts of employees, occupational safety and health instructions, job regulations, orders of the Director of the Clinic.
4. The terms used in these Rules:
4.1. UAB “Žiūra” is an institution, in accordance with the procedure established by legal acts, entitled to provide personal health care services specified in the Clinic’s license;
4.2. Patient – ​​a Clinic visitor who has the rights and obligations established by legal acts;
4.3. Minor Patient – ​​a Clinic visitor under the age of 18, except for persons from 16 to 18 years of age who have been recognized by the court as fully competent;
4.4. Patient’s Representative – a Clinic visitor’s legal representative (parents, adoptive parents, guardians, caretakers, etc.) who have documents confirming the right of representation;
4.5. Free services – such personal health care services that are reimbursed from state or municipal budgets, in accordance with the procedure established by the legal acts of the Republic of Lithuania; personal health care services that are reimbursed from Compulsory Health Insurance funds, in accordance with the Law on Health Insurance of the Republic of Lithuania, to the extent that the Clinic has concluded an agreement with the territorial health insurance fund;
4.6. paid services are such personal healthcare services that are paid for by the Patients themselves or by other natural or legal persons, in accordance with the procedure established by the legal acts of the Republic of Lithuania and the orders of the Director of the Clinic. Paid personal healthcare services may be provided to all Patients applying to the Clinic. Patients pay the amount specified in the valid price list of the Clinic for the services provided.

II. RIGHTS AND OBLIGATIONS OF THE CLINIC
1. The Clinic is a profit-making legal entity that provides services and has the right to:
1.1. have a bank account, a trademark (stamp as needed);
1.2. use, manage, purchase or otherwise acquire property necessary for its activities and dispose of it in accordance with the procedure established by the laws of the Republic of Lithuania and the Clinic Regulations;
1.3. provide charity and support;
1.4. provide free and paid services;
1.5. conclude transactions and assume obligations;
1.6. to join associations of non-profit organizations and participate in their activities;
1.7. to use the funds of the Clinic to implement its intended goals and objectives;
1.8. to receive profit from its activities.
2. Personal health care specialists working in the Clinic must have valid licenses and provide personal health care services in accordance with the procedure established by the legal acts of the Ministry of Health of the Republic of Lithuania, EU, national, etc. diagnostic and treatment algorithms.
3. The Clinic must:
3.1. ensure the provision of emergency medical care, within the established scope, based on the orders of the Minister of Health of the Republic of Lithuania;
3.2. provide personal health care services within the scope of the license issued to the Clinic;
3.3. when providing personal health care services, use technologies and means approved in the Republic of Lithuania;
3.4. to properly fill in and store personal health data and other medical documentation approved by legal acts and orders;
3.5. to ensure equal rights of Patients to the provided personal health care services and to respect their privacy;
3.6. to protect the confidentiality of the Patient’s health data, except in cases where the Clinic, in accordance with the procedure established by legal acts, is obliged to provide information about the Patient to third parties;
3.7. to ensure the implementation of necessary public health care measures specified in the list approved by the Ministry of Health of the Republic of Lithuania;
3.8. to inform the Ministry of Health of the Republic of Lithuania, in accordance with the procedure established by legal acts, about identified internal infections, their outbreaks and other cases of danger to the health of Patients;
3.9. The Clinic’s employees must, within their competence, inform patients about the internal and working procedures of the Clinic, the services provided, the tests and procedures performed.
III. PATIENT REGISTRATION PROCEDURE
1. Information about the Clinic, the services provided therein.